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Customer: IT company
Technical task from the customer: "We need 100 such carved ones, like the ones on your website. You have two months. Will you have time?"
Idea:
The idea was not developed specifically for the order, because the customer liked a candle from our usual assortment. The main challenge in this case was that each candle was carved by hand and in this order our main rival was time. How to make it so that we have time to make the bases, and then carve the ordered pattern. And it is desirable that all other customers do not suffer from this.
We decided to approach the issue not as creators, but as process managers and set a plan for how many candles per day should be made in order to have time.
Let's tell you a secret, this approach to planning really helped us out in other orders, where both the number of products and the number of processes required by each product were much larger.
Somewhere in the middle of the task, the client asked if the candles would be packaged well and we realized that we had completely forgotten about this stage 😆😆. Therefore, we had half the time left for the development of the packaging and, in fact, the packaging itself.
But it seems that we managed.